WARRANTY & RETURN
It is a condition of our warranties that the products are installed by a licensed plumber.
Return and exchange policy:
Please note, goods must be returned in their original condition. Ostar reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight). Freight arrangement and cost will be the customers' responsibility.
Service Call Form:
If you request a onsite service, please download this Service Call Form and email to firstname.lastname@example.org. For Ostar Melbourne, please download this Service Call Form MEL and email to email@example.com.
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